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Knowledgebase : Site Modules > Independent Business Owner/Referrals
 


What do the different levels on referrals mean? You are able to see up to three levels of referrals in your Smash Account. Level One: These are people that you have referred and invited to the Smash Site directly. Level Two: These are members that were i...
How can I see who I was referred by? 1. Log in to your Smash Account. 2. Go to the 'IBO' tab using the links on the top menu bar. 3. In the left sidebar, you will see a section labeled 'Sponsor Details.' a. This section shows the name, e-mail, and phone ...
How can I add a note to my referrals? 1. Log in to your Smash Account. 2. Go to the 'IBO' tab using the links on the top menu bar. 3. Select 'My Referrals' from the updated top menu bar. 4. Locate the referral you would like to add a note to. 5. Clic...
How can I delete or edit a note I put on my referral? 1. Log in to your Smash Account. 2. Go to the 'IBO' tab using the links on the top menu bar. 3. Select 'My Referrals' from the updated top menu bar. 4. Locate the referral you would like to add a...
Can referrals see the notes I add to their contact info? No, referrals cannot see the notes you add to their contact info. The notes you add on the IBO / My Referrals page are for your reference only. They are not visible to your referral.
Why would I want to add a note to my referrals? There can be many reason to add notes onto your referrals. Some of the top reasons are: Keeping track of when you contacted your referrals. Having a record of your referrals questions. Helping you remember ...
Why can't I go to my referral's profile when they are showing as inactive? If your referral is showing as 'Inactive' it means that they may not have completed their account yet. It means they initiated the account but have not yet activated by clicki...
What is Tree View on my referrals page? The Tree View gives a visual representation of your referrals. It can be an easy way to see which of your referrals has invited others to Smash and which referrals might need some helping learning to spread the...
Where can I find Vmail templates to use with my video e-mail program? Vmail templates from Smash will really make your video e-mails pop. You can find our premade templates by following these steps: 1. Make sure you are logged into your Smash account. ...
What are Vmail Templates? Vmail templates are premade pictrues that will surround a video in a vmail (also called video e-mails.) Templates can make a Vmail more appealing and can really make your theme pop. Premade templates have a measured and designat...
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